Cultural Competence and Diversity at Incepture

At Incepture, we seek to create an environment that embraces, fosters and leverages diversity throughout our organization. We are committed to building a workforce that reflects the changing composition of the population, aligns with our values, and creates a true competitive advantage.

Incepture employees live and work in cities and communities across northeastern Florida. Like our customers, each employee is distinct – reflecting unique combinations of characteristics. Diversity among our employees includes differences in age, ethnicity, gender, race, mental and physical abilities and sexual orientation. But more importantly, employee diversity produces a variety of perspectives, opinions and skill sets.

Recruiting and cultivating talent
At Incepture, we foster a culture that respects and values our differences, cultivates inclusiveness and allows employees to do their best work. Our recruiting efforts are wide in scope, designed to connect with the most qualified individuals for each job. We reach out to a broad array of local, state and national sources for talent. Cultivating current – and future – employees is an important part of our workforce strategy.

Integrated Cultural Competence and Diversity Strategy - Areas of Focus
Embracing cultural competence and diversity enables us to discover meaningful insights, which leads to better business decisions and ultimately improves our employee and customer satisfaction.

1. Growth - Accelerate growth in multicultural workforce population through integrated business and marketing strategies, and by leveraging our Employee Resource Groups and Diversity Business Councils.
2. Workforce - Internal and External - Build and sustain an environment of inclusion with a workforce that reflects Florida's communities.
3. Education and Programs - Improve and develop culturally relevant educational programs and material to meet the needs of our diverse marketplace and increase our level of cultural competence.
4. Service - Develop end-to-end multicultural capabilities to provide culturally competent and linguistically appropriate services to our employees and customers.
5. Infrastructure - Data and Performance Management - Identify and build the metrics necessary to measure outcomes of cultural competence and diversity initiatives.

Diversity Business Council
Mission: To promote cultural competence at Incepture through demonstrated leadership and employee behaviors that value individual differences and ultimately: 1) create a more inclusive work environment; 2) contribute to attracting a more diverse customer base; 3) contribute to attracting a more diverse workforce; and 4) develop alliances and businesses that demonstrate cultural competence.

Mentoring for personal and professional development
Our mentoring program is one way we strengthen our culture of inclusiveness, retain top talent and prepare for the future.

The program gives selected employees the opportunity to develop leadership skills; enhance professional competencies; increase understanding of business operations; and gain exposure to diverse perspectives of the company, employees and the people we serve. After a rigorous selection process, each employee is matched with a mentor, who shares his or her business expertise, helps the mentee build a professional network, acts as a sounding board and guides the mentee in shaping career goals.

Participants have been generous with their feedback, providing testimony to how the program supports personal and professional development for both the mentor and mentee. Enriching our Team and Service through Diversity Incepture employees live and work in cities and communities across northeastern Florida. Like our customers, each employee is distinct – reflecting unique combinations of characteristics. Diversity among our employees includes differences in age, ethnicity, gender, race, mental and physical abilities and sexual orientation. But more importantly, employee diversity produces a variety of perspectives, opinions and skill sets.

At Incepture, we foster a culture that respects and values our differences, cultivates inclusiveness and allows employees to do their best work. Our recruiting efforts are wide in scope, designed to connect with the most qualified individuals for each job. We reach out to a broad array of local, state and national sources for talent. Cultivating current – and future – employees is an important part of our workforce strategy. Mentoring for personal and professional development Our mentoring program is one way we strengthen our culture of inclusiveness, retain top talent and prepare for the future. The program gives selected employees the opportunity to develop leadership skills; enhance professional competencies; increase understanding of business operations; and gain exposure to diverse perspectives of the company, employees and the people we serve. After a rigorous selection process, each employee is matched with a mentor, who shares his or her business expertise, helps the mentee build a professional network, acts as a sounding board and guides the mentee in shaping career goals. Participants have been generous with their feedback, providing testimony to how the program supports personal and professional development for both the mentor and mentee.